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Receive, return and ship* your parcels easily with MyPup

It doesn’t matter what you want to order or through which website; with a MyPup Pick Up Point, delivery is made comfortable.

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Woman taking parcel from smart and safe locker

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From now on you can have all your ordered items delivered to the MyPup Pick Up Point and are parcel frustrations a thing of the past.

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Our courier delivers your parcel in the safe parcel locker. You can pick up your parcel whenever suits you best. It is also possible to return, ship or transfer an item to your neighbours through MyPup!*

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The benefits of MyPup

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24/7 Pick-up

Never miss a delivery



 

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Less couriers

Instead of all different couriers, our trusted delivery driver comes once a day to deliver all parcels.

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Order anywhere

Receive packages of any online shop or courier service

 

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Less CO2

Together, we contribute to cleaner and safer cities, and a reduction in CO2 emissions.
 

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Safely stored

Your packages are safely stored in a Pick Up Point.


 

How does it work?

1 | Order

When you order something online, you use your unique code and address details. MyPup collects all parcels from all couriers in the morning.

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3 | Collect

You will immediately be informed that your parcel has been delivered. With a unique SMS-code or through the MyPup app you can open your locker whenever suits you, 24/7.

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2 | Delivery

We receive your parcel in the morning and our driver delivers it the same day in the MyPup Pick Up Point of your building. All parcels are delivered in one go and emission-free.

Smart safe parcel lockers

Receive your unique
MyPup address details.

Activate your account now and receive your unique MyPup address details. These details are a combination of the MyPup address of our hub and your unique code. From now on, you can use these code and address details for every order you make.

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Frequently asked questions

  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Is something not clear?

Have a look at our support section, chat with us or send us a message.

* Returning and shipping through MyPup is currently supported in The Netherlands and Germany.

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