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Receive and return all your packages

No more missed deliveries

From now on, you can have all your packages delivered to the MyPup Pick Up Point in your building.

There’s no need to wait at home for your delivery. Your parcels are safely stored in a parcel locker that only opens with a unique code.

MyPup is rolling out to most DuWo locations and is available for all DuWo tenants. 

Activate your account

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How do i start

Select your Pick Up Point

You can find your pick up point by typing your address, or select it from the list.
Submit your 'Contactnummer'

You can find this number in your rental contract, in the DuWo app and in your DuWo portal.

The benefits of MyPup

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24/7 Pick-up

Never miss a delivery any more again. Pick up your package at your convenience.

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Safely stored

Your packages are safely stored in a Pick Up Point.

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Order anywhere

Receive packages of any online shop or courier service.

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Fewer couriers and CO2

Instead of all different couriers, our trusted delivery driver comes once a day to deliver all parcels, reducing couriers on the streets and CO2 emissions

How does it work

1 | Order 

Use your personal MyPup name and delivery address in your online purchase.

You can find your MyPup delivery details when you log in and in the MyPup app.

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2 | Delivery 

MyPup receives all deliveries for your building in the morning at our hub, and delivers everything at once.

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3 | Receive 

MyPup delivers your package sustainably to your Pick Up Point that same day. You will receive a message when it is ready to collect.

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