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Receive and return all your packages

No more missed deliveries

From now on, you can have all your packages delivered to the MyPup Pick Up Point in your building.

There’s no need to wait at home for your delivery. Your parcels are safely stored in a parcel locker that only opens with a unique code.

MyPup is rolling out to almost all DuWo locations and is available for all DuWo tenants. 

Activate your account

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How do I start

1 | Sign Up 
2| Select your building
3| Connect with DuWo
4| 

The benefits of MyPup

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24/7 Pick-up

Never miss a delivery any more again. Pick up your parcel at your convenience.

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Safely stored

Your packages are safely stored in a Pick Up Point.

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Order anywhere

Receive packages of any online shop or courier service.

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Fewer couriers and CO2

Instead of all different couriers, our trusted delivery driver comes once a day to deliver all parcels, reducing couriers on the streets and CO2 emissions

How does it work

1 | Order 

Use your personal MyPup name and delivery address in your online purchase.

You can find your MyPup delivery details when you log in or in the MyPup app.

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2 | Delivery 

MyPup receives all deliveries for your building in the morning at our hub, and delivers everything at once.

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3 | Receive 

MyPup delivers your package sustainably to your Pick Up Point that same day. You will receive a message when it is ready to collect.

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Frequently asked questions

  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
For more information and support, please have a look at our Support section

MyPup is available at these DuWo locations

Is something not clear?

Have a look at our support section, chat with us or send us a message.

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